Your Feedback is Welcome

464 Kerikeri Road Kerikeri Northland New Zealand

09 407 7799

info@hospicemn.org.nz

    What We Accept / What We Don’t

    Help us turn your quality goods into vital care—please check before you donate.

    All goods must be clean and saleable.


    Please help us keep costs down—dirty, broken or mouldy items cost us every year in disposal fees. Clothes should be freshly laundered (no plastic-bag storage), free of stains, odours or mildew, so we can turn your generosity into vital care for our community.

    What We Accept

    To ensure safety, saleability and the best return for patient care, we gratefully receive:

    Household Goods

    • Clean, gently used crockery, glassware & kitchenware

    • Small electrical appliances (tested & tagged*)

    • Bedding, curtains & linen (no tears or stains)

    • Towels & blankets (good condition)

    Furniture

    • Solid timber dining tables, chairs & sideboards

    • Sofas & armchairs (no rips, springs intact)

    • Beds, mattresses & headboards (under 10 years old; clean & stain-free)

    • Bookcases, shelving units & storage cabinets

    Clothing & Accessories

    • Seasonally appropriate adult & children’s clothing (freshly laundered, no holes or heavy fading)

    • Shoes & handbags (no major scuffs or odours)

    • Jewellery, scarves & belts in good condition

    Books, Media & Toys

    • Hardcover & paperback books (no water damage)

    • DVDs, CDs & vinyl (playable condition)

    • Puzzles, board games & quality toys (all pieces included)

    What We Don't Accept

    For health, safety and legal reasons, we cannot take:

    • Damaged or Dirty Items: Broken glassware, stained or mouldy linens, torn clothing

    • Unsupported Electronics: Un-tagged appliances, large items over 240V (unless pre-arranged pick-up with test & tag)

    • Hazardous Materials: Chemicals, paint, pesticides, asbestos

    • Child Safety Items: Car seats, cots, prams & helmets (safety standard recalls)

    • Mattresses over 10 Years Old or those with visible damage

    • Personal Care Items: Used cosmetics, toiletries or expired health products

    • Medical Equipment: Beds, hoists & mobility gear (unless by prior arrangement and inspection)

    What We Don't Accept

    For health, safety and legal reasons, we cannot take:

    • Damaged or Dirty Items: Broken glassware, stained or mouldy linens, torn clothing

    • Unsupported Electronics: Un-tagged appliances, large items over 240V (unless pre-arranged pick-up with test & tag)

    • Hazardous Materials: Chemicals, paint, pesticides, asbestos

    • Child Safety Items: Car seats, cots, prams & helmets (safety standard recalls)

    • Mattresses over 10 Years Old or those with visible damage

    • Personal Care Items: Used cosmetics, toiletries or expired health products

    • Medical Equipment: Beds, hoists & mobility gear (unless by prior arrangement and inspection)

    Donation Condition Guidelines

    • Clean & Tidy: Wash, wipe or dust all items before drop-off.

    • Complete & Functional: Include all parts and instructions.

    • Safe & Compliant: Electrical items must be tested & tagged within the last 12 months.

    Need Help Deciding?

    If you’re unsure whether an item is suitable, please:

    We’ll happily advise so your donation has the greatest impact.

     

    All funds raised through our retail shops stay in Mid-Northland, transforming your generous donations into free, compassionate hospice care.