Hospice Mid-Northland respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how Hospice Mid-Northland may collect, use, store, and disclose your personal information when you use our website, contact us, make a donation, volunteer, register for events, or otherwise interact with us.
By using this website, you consent to the practices described in this policy.
Who we are
Hospice Mid-Northland provides specialist palliative care and support services throughout the Mid-North community of New Zealand.
Website: hospicemn.org.nz
Information we may collect
We may collect personal information including:
- your name
- email address
- postal address
- phone number
- donation information
- volunteer application details
- event registrations
- communication preferences
- information submitted through forms or enquiries
- website usage and analytics information
We only collect information that is reasonably necessary for our services, operations, fundraising, communications, and community engagement activities.
How we use your information
We may use your information to:
- respond to enquiries
- process donations
- issue donation receipts
- manage volunteer applications
- provide updates about Hospice Mid-Northland
- communicate about events or campaigns
- improve our website and services
- meet legal and reporting obligations
We may also use anonymised website analytics to better understand how people use our website.
Donations and payment security
Online donations and payments may be processed through trusted third-party payment providers. Hospice Mid-Northland does not store full credit card information on our website servers.
Email communications
If you subscribe to updates or communications from Hospice Mid-Northland, we may contact you by email regarding:
- Hospice news
- fundraising campaigns
- events
- volunteer opportunities
- community initiatives
You may unsubscribe at any time using the unsubscribe link provided in our emails.
Cookies and website analytics
Our website may use cookies and analytics tools to improve functionality and understand website usage.
These tools may collect information such as:
- browser type
- device type
- pages visited
- time spent on pages
- referral sources
This information is generally aggregated and not used to personally identify you.
Sharing your information
Hospice Mid-Northland does not sell your personal information.
We may share information with trusted service providers where necessary to:
- process donations
- deliver email communications
- host website services
- provide technical support
- comply with legal obligations
Any third parties are expected to protect your information appropriately.
External links
Our website may contain links to external websites. Hospice Mid-Northland is not responsible for the privacy practices or content of third-party websites.
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
However, no online transmission or storage system can be guaranteed as completely secure.
Access and correction
Under the Privacy Act 2020, you may request access to personal information we hold about you and request corrections if required.
To request access or corrections, please contact us.
Changes to this policy
Hospice Mid-Northland may update this Privacy Policy from time to time. Updated versions will be published on this website.
Contact us
Hospice Mid-Northland
464 Kerikeri Road
Kerikeri 0230
New Zealand
Email: info@hospicemn.org.nz
Phone: (09) 407 7799
This policy is governed by New Zealand law.