Hannah Ledingham - Clinical Services ManagerResponsible for the overall clinical care provided to our patients and families/whānau, my role supports the clinical team (nurses, psychosocial support, doctors and patient related volunteers). I am always happy to hear from patients families/whānau and the community for any feedback and ideas on how we can improve our service. Please feel free to contact me at clinicalmanager@hospicemn.org.nz
Our Team
Hospice Mid-Northland and Far North Community Hospice operates a Clinical Team of specialist Palliative Care Nurses and Patient and Whānau support co-ordinators who are supported by a talented and very dedicated Operations Team, and over 400 volunteers from our communities. The Operations Team provides the structure to keep Hospice running sustainably day-to-day, so that our Specialist Palliative Care Teams can keep providing their services free-of-charge to our communities.
Specialist Palliative Care Teams
The Hospice Mid-Northland and Far North Community Hospice, Whare Manaaki Te Tai Tokerau specialist palliative care nursing team comprises of a full team of specialised nurses, to enable us to provide our 24/7 Service. Our nurses have post-graduate qualifications in palliative care and this increased knowledge and skills all combine to provide the specialist nursing care that is required at the end-of-life. Our support and care of patients and their families/whānau may include assessment of issues and concerns, pain and symptom management, and psychological and spiritual support. Care is planned in conjunction with the patient and family/whānau to ensure their needs and wishes are respected. The focus is on trying to improve and support quality of life. The nurses are on call overnight and in the weekends to ensure people have access to the specialist support and advice 24 hours, seven days a week. Home visits after hours are made if necessary to ensure patients receive the care and support required. Another important aspect of of the Clinical Team's role is to support other healthcare professionals in our communities, hospitals and aged care facilities with a palliative approach to care by increasing awareness and sharing our specialist knowledge and skills.
Specialist Palliative Care Teams
Providing physical, cultural, psychosocial, and spiritual support for patients and their whānau, to improve the quality of life of those facing life-threatening illnesses in their own homes. Hospice Mid-Northland region extends from Taupō Bay in the north, to Hūkerenui in the south, and from east to west coasts and are currently caring for 81 patients and their whanāu. Far North Community Hospice extends from Cape Reinga in the north, to Taupō Bay in the south, and east to west and are currently caring for 45 patients and their whanāu.
Lisa Puru - Clinical CoordinatorI have been at Hospice Mid-Northland for several years as a nurse and more recently as Clinical Coordinator providing the opportunity to support my nursing collegues as they continue to provide optimum care to our palliative care patients. We as at Team are passionate about delivering the best care available to alleviate suffering and ensuring quality of life for those facing a limited life expectancy. We could not do this without the support of other health professionals and colleagues in our wider community. As we are primarily caring for people in their homes we cover a large geographical area and some homes can be very remote.
Specialist Palliative Care Teams
Providing physical, cultural, psychosocial, and spiritual support for patients and their whānau, to improve the quality of life of those facing life-threatening illnesses in their own homes. Hospice Mid-Northland region extends from Taupō Bay in the north, to Hūkerenui in the south, and from east to west coasts and are currently caring for 81 patients and their whanāu. Far North Community Hospice extends from Cape Reinga in the north, to Taupō Bay in the south, and east to west and are currently caring for 45 patients and their whanāu.
Hospice Mid-Northland Clinical Team
Hannah Ledingham - Clinical Services ManagerResponsible for the overall clinical care provided to our patients and families/whānau, my role supports the clinical team (nurses, psychosocial support, doctors and patient related volunteers). I am always happy to hear from patients families/whānau and the community for any feedback and ideas on how we can improve our service. Please feel free to contact me at clinicalmanager@hospicemn.org.nz
Lisa Puru - Clinical CoordinatorAs Clinical Coordinator, I support my nursing colleagues as they continue to provide optimum care to our palliative care patients. We are passionate about delivering the best care available to alleviate suffering and ensuring quality of life for those facing a limited life expectancy. As we are primarily caring for people in their homes we cover a large geographical area and at times very remote.
Hospice Mid-Northland - Patient and Whānau Support Team
Monica Donnelly - Patient and Whānau Support CoordinatorOur team can work alongside you as you navigate your journey. We offer social work to assess and assist with practical care issues, including financial stress, additional care and other possible eligible support with outside agencies. We also offer emotional support to help you manage change, grief and loss. We are available to see you on your own or with your family / whānau group. This can be done over the phone, or by video or in-person face to face (either in your home or at the Hospice offices, whichever is more appropriate). Our support continues after death, with bereavement care provided as needed. 021 229 7590
Stella Rihari - Te Tumu Manāki My role is to identify the cultural needs of patients so that we can deliver a culturally specific response to their end-of-life care as well as supporting their families/whānau, friends and carers. We look to ensure tikanga and kawa are upheld through the values and preference of Māori and are reflected by applying Māori traditions and processes through a holistic approach. We provide advocacy and support networks to the patients' carers so they have what they need to continue to support their loved one at home. We also offer support in the bereavement phase. The other side of my role is to educate and support Hospice staff to work with a culturally sensitive approach, to guide them in having hui and to engage with whānau so the families/whānau, friends and carers are aware of what is happening for their loved one.
Amy Powles - Mid-Northland Patient and Whānau SupportWe will talk, as much as you want to, about what is happening for you. We will talk about your hopes, and what will support and grow your hopes. We will work out how often we will meet; for how long; what is useful to talk about; who else supports you. And any other things that matter to you. 021 234 9656
Maureen Kearney - Clinical EducatorMaureen Kearney was a Hospice Palliative Care Nurse for Hospice Mid-Northland for 12 years and is now the palliative care educator. As part of our strategic vision we need to educate our community to remain sustainable as an organisation in our community. Maureen is working alongside other health care providers to increase their knowledge, skills and awareness of palliative care. Included in her role is weekly contact with aged care facilities offering educational services on different topics related to palliative care needs.
Dr Anita Patel - Medical SupportHospice Mid-Northland is fortunate to have local doctors who provide medical support. Sometimes you or a loved one may need specialist medical support from a palliative doctor. Our Hospices can access support over the phone through North Haven Hospice. A North Haven specialist Dr can also review patients during their monthly clinics held in our regions. Dr Anita Patel is a local Kerikeri GP and enjoys supporting our highly skilled and hardworking team in managing patients and their families/whanáu.
Far North Community Hospice
George van der Linden - FacilitiesHospice is a growing service so it is important to provide a safe and fit for purpose whare within the funding constraints that we have. George also coordinates the patient equipment such as beds and walkers. We rely heavily on our amazing community and volunteers to support us.
Colleen Olsen:
Feeling of grief & loss can begin before the death of your whánau member. My role is to provide support through out time of illness, death and support in to breavement period. I can support challenging conversations about death & dying. There is an opportunity to validate, reflect on and make meaning of the changes for our patients and whánau and help find solutions to situations and challenges. My hope is that families/whánau will feel more comfortable talking about death and provide them awhi (caring) and emotional support they need, in what ever way it works for them. Our free breavement support gives an opportunity to begin their healing process through sharing of your stories; a listening ear on a safe and non-judgmental environment.
Monica Donnelly - Hospice Mid-Northland - 021 2297590
Amy Powles - Hospice Mid-Northland - 021 234 9656
Colleen Olsen - Far North Community Hospice - 021 454 779
Far North Community Hospice
Colleen Olsen:
Feeling of grief & loss can begin before the death of your whánau member. My role is to provide support through out time of illness, death and support in to breavement period. I can support challenging conversations about death & dying. There is an opportunity to validate, reflect on and make meaning of the changes for our patients and whánau and help find solutions to situations and challenges. My hope is that families/whánau will feel more comfortable talking about death and provide them awhi (caring) and emotional support they need, in what ever way it works for them. Our free breavement support gives an opportunity to begin their healing process through sharing of your stories; a listening ear on a safe and non-judgmental environment.
Monica Donnelly - Hospice Mid-Northland - 021 2297590
Amy Powles - Hospice Mid-Northland - 021 234 9656
Colleen Olsen - Far North Community Hospice - 021 454 779
Far North Community Hospice
Monica Donnelly - Hospice Mid-Northland - 021 2297590
Amy Powles - Hospice Mid-Northland - 021 234 9656
Colleen Olsen - Far North Community Hospice - 021 454 779
Far North Community Hospice
Colleen Olsen - Family SupportFeeling of grief & loss can begin before the death of your whánau member. My role is to provide support through out time of illness, death and support in to breavement period. I can support challenging conversations about death & dying. There is an opportunity to validate, reflect on and make meaning of the changes for our patients and whánau and help find solutions to situations and challenges. My hope is that families/whánau will feel more comfortable talking about death and provide them awhi (caring) and emotional support they need, in what ever way it works for them. Our free breavement support gives an opportunity to begin their healing process through sharing of your stories; a listening ear on a safe and non-judgmental environment. 021 454 779
Far North Community Hospice
George van der Linden - FacilitiesHospice is a growing service so it is important to provide a safe and fit for purpose whare within the funding constraints that we have. George also coordinates the patient equipment such as beds and walkers. We rely heavily on our amazing community and volunteers to support us.
What we offer
Cristina Ross - Chief Executive My role is to ensure the successful operations of Hospice Mid Northland and the Far North Community Hospice; to implement the Board’s strategy and vision; to responsibly manage the resources given to us by funders, donors and sponsors; and to meet with, and work alongside health partners and community in order to ensure the ongoing sustainability of our service to our community. Hospice welcome your support and I am very keen to talk with you if you have suggestions or ideas for us - my door is always open. You can contact me directly at manager@hospicemn.org.nz or by phone on (09) 407 7799.
Vania Hamlin - Business Development Manager My role is responsible for the leadership, management, and direction of commercial, sales and marketing and business development for both Mid and Far North Hospices. These key functions support the organisations’ ability to deliver community-based specialist palliative care services to the Mid-Northland and Far North communities. Contact me at vania.h@hospicemn.org.nz
Rita Lawlor - Quality Manager My role is a combination of quality and safety work, working in the background to support the team to provide care of the highest possible standard. I hope that in some small way that I contribute to the awesome work Hospice does to supporting people to achieve their vision of living every moment.
Cristina Ross - Chief Executive My role is to ensure the successful operations of Hospice Mid Northland and the Far North Community Hospice; to implement the Board’s strategy and vision; to responsibly manage the resources given to us by funders, donors and sponsors; and to meet with, and work alongside health partners and community in order to ensure the ongoing sustainability of our service to our community. Hospice welcome your support and I am very keen to talk with you if you have suggestions or ideas for us - my door is always open. You can contact me directly at manager@hospicemn.org.nz or by phone on (09) 407 7799.
Vania Hamlin - Business Development Manager My role is responsible for the leadership, management, and direction of commercial, sales and marketing and business development for both Mid and Far North Hospices. These key functions support the organisations’ ability to deliver community-based specialist palliative care services to the Mid-Northland and Far North communities. Contact me at vania.h@hospicemn.org.nz
Rita Lawlor - Quality ManagerMy role is a combination of quality and safety work, working in the background to support the team to provide care of the highest possible standard. I hope that in some small way that I contribute to the awesome work Hospice does to supporting people to achieve their vision of living every moment.
Tracy Fraser - Executive AssistantMy role is to provide secretarial, administrative and operational management support to the Chief Executive to ensure the efficient management of the organisational database and all Human Resource (Staff and Volunteers) systems. I also provide assistance with reporting for board and organisational meetings.
Jo Whiteman - Accounts AdministratorJo supports the day-to-day running of our services, including the accounts administration and financial side of Hospice Mid-Northland. Jo looks after wages, GST & PAYE, accounts, shop reconciliation for 5 shops, invoicing for funding and banking. Jo also oversees our support services. This is a part-time role, Monday to Wednesday
Ashley Haig - Retail CoordinatorMy role oversees our Processing Centre and Retail Shops in the Mid North. I am also currently working towards offering more efficient ways of selling our donated goods in our online space. Our Hospice Shops contribute significantly to the 63% deficit in funding that Hospice Mid-Northland and 50% for the Far North Community Hospice we must raise annually to keep our services free-of-charge to our community.
Operations Team
Vicki Beavis - Kerikeri Retail SupervisorVicki is the Retail Supervisor of our wonderful Hobson Ave shop. “I love my job. Being able to turn second hand goods into first class care whilst keeping good, usable items out of landfill, and passing them on to our community is a win/win. It is gratifying seeing someone find just what they have been looking for at a great price. I may not be on the frontline, but generating funds to keep our dedicated nursing staff on the road, gives me all the job satisfaction I need.“
Dan Boye - Equipment CoordinatorDan's role is to procure, maintain, replace and coordinate all patient equipment for Mid Northland Hospice. Dan is supported by a great team of Volunteers (Lifter/Shifter/Drivers) who deliver and collect equipment to and from homes. The team also delivers daily stock to our Kerikeri and Kawakawa shops. We manage to find time to collect donations of furniture for free, which can take us to all sorts of places within our region. We can also deliver items sold from our furniture shop, a service for which we charge. We operate 5 mornings a week - 8am - 12:30pm from the Greenshed at 464 Kerikeri Rd, Kerikeri.
